Shipping And Delivery Policies

Purchases are shipped from our warehouse by reputed courier agencies. Please allow following number of days from receipt of your order.
For India orders – All domestic orders are processed within 2 business day. You can expect delivery of the order within 3-7 business day. For locations which are in the interiors or in difficult coverage area, this may take between 9-10 working days.
For International orders – Currently, we are not shipping to International locations. Shipping to International locations will be initiated very soon.


10:00 AM – 6:00 PM Monday – Saturday. Excluding public holidays.
Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbour, etc. However Ktein takes no responsibility for goods signed by an alternative person.
Ktein is not responsible for damage after delivery.
For any complaints with regards to your order please contact Customer Care within 7 business days of your order delivery for resolution. Email:
Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.


For India Orders:
Free shipping is available on all products irrespective of your order value. The whole order amount including any delivery charges will be refunded if the order is cancelled or lost in transit by us.
For International Orders:
Currently, we are not shipping to International locations. Shipping Charge for International orders will be updated soon once we initiate International Shipping.